Top 15 Customer Experience Magazines & Publications in 2024

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The best Customer Experience magazines from thousands of magazines on the web ranked by relevancy, authority, social media followers & freshness.
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Customer Experience Magazines

Here are 15 Best Customer Experience Magazines you should follow in 2024

1. Customer Experience Magazine

Customer Experience Magazine Customer Experience Magazine is the online magazine packed full of industry news, blogs, features, reports, case studies, video bites and international stories all focusing on customer experience.
Twitter Followers 8.1KInstagram Followers 2.6K Frequency 3 posts / week Get Email Contact

2. CX Today

CX Today CX Today is the leading online publication for Customer Experience News including; Contact Centre, CRM, Artificial Intelligence and more.
Twitter Followers 8.5K Frequency 1 post / day Get Email Contact

3. Retail Customer Experience Blog

Retail Customer Experience Blog Blogs from retail industry experts who share their insights on how to design and deliver the best customer experiences. Retail Customer is a Web portal devoted to helping retailers differentiate on experience, rather than price.
Facebook Followers 3KTwitter Followers 15.7K Frequency 2 posts / day Get Email Contact

4. Customer Experience Update

Customer Experience Update Expert insights. Personalized for you.. We've gathered the very best expert insights from across the industry and they are peer-ranked by the Customer Experience Update community.
Twitter Followers 6.3K Frequency 9 posts / week Get Email Contact

5. 360 Magazine

360 Magazine A publication aimed at customer experience professionals looking for CX strategy, inspiration, tips and advice based on stories from the most successful brands.
Twitter Followers 4.8K Frequency 1 post / day Get Email Contact

6. CXO Magazine

CXO Magazine The new future-thinking magazine with articles curated specifically for C-level executives to help guide you through change by NTT Data. Leaders today are facing a staggering amount of uncertainty, and CXO brings together knowledge and insight from market leaders, experts and captains of industry to help you plan and prepare for disruption.
Frequency 5 posts / month Get Email Contact

7. HBR » Customer Experience

HBR » Customer Experience Find new ideas and classic advice for global leaders from the world's best business and management experts. Harvard Business Review provides the best ideas in business and management to help people, organizations, and economies work better.
Facebook Followers 5.4MTwitter Followers 5.8MInstagram Followers 3M Frequency 2 posts / day Get Email Contact

8. destination CRM Magazine » Customer Service

destination CRM Magazine » Customer Service We bring you news, in-depth analysis, and advice on Customer Relationship Management (CRM) and Customer Experience Management (CEM) in customer service departments, call centers, and contact centers. Our goal at is to be the preferred Internet location for information, products, and services relevant to the CRM user marketplace. is dedicated to providing this pertinent information in a timely manner.
Frequency 2 posts / week Get Email Contact

9. CXM Today

CXM Today CXM Today Magazine is a global media brand on a mission to provide the greatest insight into customer experience through a deep understanding of all the facets that impact and contribute to it. With a global network of hundreds of writers, journalists, CX experts, consultants, and business leaders, we produce stories, interviews, reports and events to empower brands to make better decisions.
Frequency 21 posts / week Get Email Contact

10. Loyalty Magazine » Customer Experience

Loyalty Magazine » Customer Experience Loyalty Magazine covers customer loyalty programmes & engagement, data analytics, technology solutions, social, rewards, points, transformation, relationships, CRM. Loyalty Magazine is the world's best read title reporting on the evolution in customer retention initiatives, loyalty schemes, reward programmes, affinity, customer insight, social media developments, CRM and other customer information management systems.
Frequency 1 post / year Get Email Contact

11. CXFocus Magazine

CXFocus Magazine CX Focus is for executives who need to understand digital disruption and how it's reshaping the type of relationships brands have with their customers. By providing the latest news, special reports, case studies, blogs, videos, and a host of other content CX Focus is a publication to explore the key issues around customer experience and digital disruption.
Facebook Followers 30Twitter Followers 115 Get Email Contact

12. CX Network » Customer Experience

CX Network » Customer Experience What are the latest customer experience trends, challenges and disrupters defining the direction of the industry? We have authoritative news, podcasts, webinars, reports and videos on customer experience to help your optimize your CX strategy and meet your business goals. CX Network provides insight and inspiration to global customer experience professionals through expertly produced content and digital events.
Twitter Followers 5.2K Frequency 17 posts / year Get Email Contact

13. CMS Wire » Customer Experience

CMS Wire » Customer Experience CMSWire's customer experience (CXM) channel gathers the latest news, advice and analysis about the evolving landscape of customer-first marketing, commerce and digital experience design.
Twitter Followers 72.5K Get Email Contact

14. UX Magazine » Customer Experience

UX Magazine » Customer Experience Stay tuned to get the latest updates on customer experience at UX Magazine.
Facebook Followers 127.5KTwitter Followers 240.5KInstagram Followers 2.5K Frequency 6 posts / year Get Email Contact

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Customer Experience Media List

Top magazine editors, contributors, and publication journalists covering Customer Experience. Get Spreadsheet.
Author NameEmailMedia OutletTotal Posts
Charlie Mitchellcxtoday.com294
Rebekah Cartercxtoday.com127
Rhys Fishercxtoday.com94
Shane Schick360magazine.com91
James Stephencxtoday.com90
Judy Mottlretailcustomerexperience.com43
Anwesha Roycxtoday.com38
Kieran Devlincxtoday.com19
Simon Wrightcxtoday.com17
Vanshika Rastogicxmtoday.com14
Rob Scottcxtoday.com13
Tom Wrightcxtoday.com13
Chandni Ucxmtoday.com13
Rory Greenercxtoday.com12
Linoy Doroncxtoday.com6
Yolande DMellocxmtoday.com6
Robbie Pleasantcxtoday.com5
Daniel Brownretailcustomerexperience.com4
DavidDungay Dungaycxtoday.com4
Elliot Marasretailcustomerexperience.com3
Zen Baharcxtoday.com3
Dennis Wakabayshicxmtoday.com3
Alicia Lavayretailcustomerexperience.com2
Anand Subramaniamretailcustomerexperience.com2
Bobby Marhamatretailcustomerexperience.com2
Bradley Cooperretailcustomerexperience.com2
Jeff Griffinretailcustomerexperience.com2
Tim Tangretailcustomerexperience.com2
David Dungaycxtoday.com2
Demond Curetoncxtoday.com2
John Floodcxtoday.com2
Rhys Fisher Fishercxtoday.com2
Suparna Dutt DCunhacxmtoday.com2
Alexandra Popkenretailcustomerexperience.com1
Alyx Kaczuwkaretailcustomerexperience.com1
Amber Hoviousretailcustomerexperience.com1
Andre Benjaminretailcustomerexperience.com1
Bagrat Safaryanretailcustomerexperience.com1
Barbra Chaseretailcustomerexperience.com1
Carl Rysdonretailcustomerexperience.com1
Cate Zovodretailcustomerexperience.com1
Cherryh Canslerretailcustomerexperience.com1
Chris Toddretailcustomerexperience.com1
Chris Tranquillretailcustomerexperience.com1
Daniel Rodriguezretailcustomerexperience.com1
Danielle Savin 1
Dean Frew 1
Debbie Braney 1
Donna McGuckin 1
Edward Drax 1
Efrat Tzory 1
Gabe Wight 1
Gary Moskovciak 1
Geoffrey Boal 1
Jennifer Gvozdek 1
Jerry Abiog 1
Ken Rapp 1
Kevin Kroeger 1
Kosta Popov 1
Kristin Naragon 1
Manu Goel 1
Mark Ang 1
Matthew Furneaux 1
Parrish Chapman 1
Paul Maguire 1
Paul Pallath 1
Peter Alcock 1
Peter Karpas 1
Pierre Kremer 1
Rae Marie Guimond 1
Randi Amorusi 1
Rob Mobsby 1
Sam Vise 1
Shilpi Narang 1
Stefan Hajek 1
Steve Covate 1
Térence Delahaye 1
Tomer Azenkot 1
Tomer Zuker 1
Tony Klimas 1
Ziv Fass 1
Adonis Celestine 1
Amanda Cole 1
Ambeshwar Nath 1
Andrew Custage 1
Andrew Fairbank 1
Andrew Higgins 1
Andy McDonald 1
Antony Paul 1
Chris Jay 1
Damien Smith 1
Dan Greenall 1
Daniel Todaro 1
DeAnna Avis 1
Dominik Angerer 1
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